0 Introduction
Tigerbd (https://tigerbd.vu) is a trusted online gaming platform in Bangladesh. We believe your personal information is your asset — protecting it with care is our responsibility. This Privacy Policy document clearly outlines what data we collect, why we collect it, and how it is kept secure.
Tigerbd may update this Privacy Policy at any time. When changes are made, the date at the top of the page will be updated, and members will be notified of significant changes. Continued use of the platform will be considered acceptance of the revised policy.
1 What Data We Collect
Various types of information are collected when you register and use the tigerbd platform. Below is an overview of what data is collected and why:
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Identification Information | Name, date of birth, gender | Account Verification & KYC |
| Contact Information | Email, phone number | Account Confirmation & Support |
| Financial Information | Payment method, transaction history | Deposit & Withdrawal Processing |
| Identity Documents | NID, passport copy | Age & Identity Verification (KYC) |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Game history, login times, betting patterns | Service Improvement & Responsible Gaming |
Tigerbd collects only the information that is necessary. We never request unnecessary or excessive data.
2 Methods of Data Collection
Tigerbd collects information through two methods. Directly — what you provide yourself, such as through registration forms, KYC verification, or support conversations. Indirectly — certain data collected automatically by the platform.
- Registration & Login: Information you provide when creating an account.
- KYC Verification Process: Documents submitted to verify identity and age.
- Payment Transactions: Information received from payment providers during deposits and withdrawals.
- Cookies & Tracking: Data collected automatically while browsing the website.
- Customer Support: Information provided via support chat or email.
3 Purpose of Data Use
Tigerbd uses your information only for specific, legitimate purposes. We never misuse your data or process it for unauthorized reasons.
- For account creation, management, and verification.
- To process deposits, withdrawals, and other financial transactions.
- To prevent fraud, money laundering, and other illegal activities.
- To meet legal and regulatory obligations.
- To improve platform services and enhance the user experience.
- To send promotions and bonus offers (with your consent only).
- To uphold responsible gaming policies and identify at-risk gaming behavior.
- For customer support and complaint resolution.
4 Data Sharing & Third Parties
Tigerbd never sells your personal information. However, in certain circumstances, data may need to be shared with designated partners:
- Payment Providers: Financial information required to process transactions.
- KYC & Identity Verification Services: Authorized agencies used to verify age and identity.
- Game Software Providers: Minimum data necessary to deliver gaming services.
- Law Enforcement: Government authorities under court orders or legal obligations.
- Security Analytics Services: To prevent fraud and cyber attacks.
All third parties operate under tigerbd's strict data protection agreements. They may only use data for specified purposes and are prohibited from sharing it elsewhere.
5 Data Protection Methods
Tigerbd employs modern technology and strict security measures to protect your data. Our security infrastructure is continuously updated to defend against emerging threats.
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): An added layer of security for your account.
- Encrypted Database: All stored data is kept in an encrypted state.
- Restricted Access: Only authorized staff can access specific data.
- Regular Security Audits: Regular system reviews conducted by external experts.
- Firewall & DDoS Protection: Servers are protected against cyber attacks.
6 Cookie Policy
Tigerbd uses cookies on its website. Cookies are small text files stored in your browser that help improve website functionality. tigerbd uses three types of cookies:
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze site usage and improve our services.
You can turn off non-essential cookies at any time through your browser settings. However, disabling certain cookies may affect some platform features.
7 Data Retention Period
How long tigerbd retains your data depends on the type of information and applicable legal requirements:
- Active Account Data: retained for as long as the account remains active.
- Financial and KYC data after account closure: minimum 5 years (legal obligation).
- Transaction Records: up to 7 years.
- Marketing Data: deleted immediately upon withdrawal of consent.
- Support Conversations: 2 years after resolution of the complaint.
Once the retention period expires, tigerbd securely and permanently deletes or anonymizes your data.
8 Your Rights
As a tigerbd member, you have the following rights over your personal information:
The right to know what information we hold about you.
Right to correct inaccurate or incomplete information.
Request permanent deletion of specific data.
Request to restrict the use of your data for specific purposes.
The right to obtain a copy of your data.
Right to opt out of marketing communications.
To exercise any of the above rights, contact our support team. We will respond within 30 days of receiving your request.
9 Protection of Minors' Data
Tigerbd is strictly an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration, and if we become aware that a minor's data has been collected, that account is immediately closed and the data deleted.
If parents believe their child's information has been collected by tigerbd, please contact our support team immediately.
10 International Data Transfers
In some cases, your data may be stored or processed on servers outside Bangladesh. In such cases, tigerbd ensures that:
- International-standard data protection agreements are followed.
- Your data is stored exclusively on secure, reliable servers.
- We comply with local and international privacy laws.
- Third-party service providers maintain strict security standards.
Why is tigerbd's Privacy Policy trustworthy?
Military-Grade Encryption
All your data is protected with 256-bit SSL encryption — the same technology used by banks.
Full Control in Your Hands
You can request to view, correct, or delete your data at any time.
Data Is Never Sold
Tigerbd never sells your personal information. Third parties receive only limited data, and only for specific services.
Marketing Opt-Out
You can withdraw your consent to receive promotional emails or messages at any time.
Regular Security Audits
External experts regularly audit tigerbd's security infrastructure to identify vulnerabilities and address them promptly.
Transparent Policies in Bengali
The Privacy Policy is written in plain, straightforward language — no complex legal jargon, so everyone can understand it.
Please Note: If you have any questions or concerns about tigerbd's Privacy Policy, contact our support team directly. We are always ready to address your questions. Your data security is our priority.